YES Bank Credit Card Customer Care Number

Last Updated : Oct. 25, 2024, 3:27 p.m.

YES Bank knows how important it is to have quick and reliable customer support for your credit card concerns. Whether you've misplaced your card, have a question, or need help with a transaction, their customer care team is here to assist you. With round-the-clock helplines and easy ways to reach them through email or their grievance redressal system, help is always just a call or message away. Read on to learn how to contact YES Bank’s credit card customer care team.

YES Bank Credit Card Customer Care Helpline Number Details

You can contact the YES Bank Customer Care team for quick assistance with any issues or credit card queries at the following numbers:

YES Bank Credit Card Customer Care Numbers for NRI

If you're living or traveling abroad and have a query about your credit card, you can call the dedicated international helpline for credit card assistance at +912249350000.

For other international queries (not just for credit cards), you can also contact these helpline numbers:

YES Bank Customer Care E-mail Address

If you want to contact the bank by email, send your message to:

• [email protected]
• [email protected] (for YES Prosperity Credit Cards)
• [email protected] (for YES FIRST Credit Cards)

To file complaints about any mis-selling or harassment related to YES BANK Credit Cards, email: [email protected] .

NRI customers can send complaints or queries to [email protected] .

YES Bank Credit Card Complaint Postal Address

If you prefer to communicate with YES Bank in writing, you can send your letters to one of the following addresses.

Corporate Headquarters:

YES Bank Tower, IFC - 2
15th Floor, Senapati Bapat Marg
Elphinstone (W)
Mumbai 400 013

Northern Regional Corporate Office:

YES Bank Limited
48, Nyaya Marg
Chanakyapuri
New Delhi 110021

YES Bank Credit Card Grievance Redressal

YES Bank has a grievance redressal policy to make sure customers get a proper response to their concerns. The policy outlines the steps you can take to escalate your issue and get it resolved.

Level 1: You can visit any bank branch or reach out to their customer service center using the contact methods provided earlier.

Level 2: If you're not satisfied with the solution, you can reach out to the grievance redressal officer through any of the following methods:

Email: [email protected]

Call: +91 (22) 50795173

Level 3: If the resolution provided at Level 2 doesn’t meet your expectations, you can escalate the issue by contacting the Principal Nodal Officer.

Email: [email protected]

Call: +91 (22) 50795174

Level 4: The last step is to reach out to the banking ombudsman. If your issue isn’t resolved within 30 days, you can contact the banking ombudsman in your city.

Wrapping Up!

YES Bank offers easy ways to contact customer support for any credit card issues. With 24/7 helplines, email options, and a clear process for escalating complaints, customers can quickly get the help they need. Whether you're in India or abroad, YES Bank provides reliable support to resolve your concerns efficiently.

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.