South Indian Bank Credit Card Customer Care Number

Last Updated : Nov. 6, 2024, 2:39 p.m.

South Indian Bank offers a range of support options to help credit cardholders quickly address any questions or concerns. From toll-free customer care numbers to specialized services for NRIs, they provide multiple ways to connect with the right team. If an issue remains unresolved, customers can escalate through a clear grievance process, ensuring every concern receives prompt attention. This guide covers all essential contact details and steps for both domestic and NRI customers to get assistance.

South Indian Bank Credit Card Customer Helpline Numbers

You can reach SIB for any issues with your South Indian Bank credit card on these toll-free numbers: 1800 425 1809 and 1800 102 9408.

South Indian Bank Credit Card Customer Care Email ID

For any credit card inquiries or concerns, you can contact South Indian Bank customer care by emailing them at [email protected] .

South Indian Bank Customer Care Numbers for NRI

NRIs can contact South Indian Bank customer care department on the following numbers:

• +91 484 6689600
• +91 484 2388555

South Indian Bank NRI Branches

Here are the addresses and contact details of South Indian Bank NRI Branches:

South Indian Bank Credit Card Grievance Redressal

Level 1: Submitting a Complaint for the First Time

To submit your complaint, access South Indian Bank’s customer care by clicking this link . Select the appropriate complaint category and provide your contact details to ensure a prompt response from the concerned team. [Click here]

Level 2: Unsatisfied or Delay in Initial Response

If you’re dissatisfied with the initial response or have experienced delays, contact the Nodal Officer. Click the link below to register your complaint. Here are the contact details of the Nodal Officer:

Mr Shine Kappen Chief Manager - Customer Relations Department
South Indian Bank Ltd.
Head Office, Mission Quarters, Thrissur –680001
Tele: 0487-2420020, Extn: 687
Email: [email protected]

Level 3: Unsatisfied with Response from Level 2

For unresolved issues after Level 2, escalate to the Principal Nodal Officer. Register your complaint by clicking the link here . Below are the contact details of the Principal Nodal Officer:

Mr Anto George T Chief General Manager (HR & Operations),
South Indian Bank Ltd.,
Head Office, Mission Quarters, Thrissur -680001
Tele: 0487-2420020, Extn: 564
Email: [email protected]

If you remain unsatisfied with the resolution provided by South Indian Bank or do not receive a response within 30 days, you may raise the issue with the Banking Ombudsman.

Wrapping Up!

South Indian Bank aims to provide quick and reliable support for all credit card-related queries. Whether you need help through customer care, NRI branches, or the grievance redressal process, there are clear options for getting assistance. If your issue isn't resolved, you can further escalate it to the Banking Ombudsman, ensuring every concern is addressed properly.

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.