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Punjab National Bank Credit Card Customer Care Number

Punjab National Bank Credit Card Customer Care Number

Last Updated : Oct. 29, 2024, 12:05 p.m.

Punjab National Bank provides a range of support options for customers seeking assistance with credit card matters. Whether you need to activate, block, or inquire about your card, PNB offers convenient methods like 24/7 helplines, SMS services, and dedicated emails to help manage your card smoothly. This guide walks through all the essential contact details, services, and escalation steps to ensure every concern is handled effectively.

PNB Credit Card Customer Care Number Details

For any credit card queries, concerns, or complaints, you can contact the bank at:

  • 1800 180 2345
  • 0120 4616200

Punjab National Bank Credit Card Email ID

You can email creditcardpnb@pnb.co.in to hotlist your card, which will help prevent any unauthorized use.

Punjab National Bank SMS Service for Credit Card Queries

You can avail the following services for your PNB credit card by sending an SMS from your registered mobile number:

  • To activate a card, SMS ACTIV to 7092200200
  • To generate a PIN, SMS CARDPIN to 7092200200
  • To deactivate a card, SMS DEACTIV to 7092200200
  • To block/hotlist a card, SMS HOT to 7092200200

Punjab National Bank Postal Address

You can also send your queries via post. Address them to:

PNB
Credit Card Processing Centre
3rd Floor, Rajendra Bhawan
Near Metro Station Rajendra Place
New Delhi 110 008

PNB Credit Card Customer Care International Helpline Numbers

For credit card queries related to NRI/PIO accounts and services, customers can reach out using the following contact details:

Address:
NRI Customer Service Center (NCSC)
Punjab National Bank, 7th Floor,
7 Bhikaji Cama Place, New Delhi - 110066
Landmark: Bhikaji Cama Place Metro Station

Email:
nri@pnb.co.in
ebaydelhiaof@pnb.co.in

Contact Numbers:
+91-8447706400
011-26100392/393/394

International Toll-Free Numbers

Location

Number

United States

+18444519295

United Kingdom

+448000318030

UAE

+800035770298

Saudi Arabia

+8008500862

Italy

+39800580244

Philippines

+180013120139

Canada

+18555737086

Conclusion

Punjab National Bank’s customer support and grievance process offers various ways to assist with credit card issues, making sure every question or problem gets the attention it needs. The clear steps for escalating unresolved issues show PNB’s dedication to helping customers find solutions and providing reliable support.

Frequently Asked Questions (FAQs)

How can I contact Punjab National Bank for credit card queries?

What is the email address to hotlist my Punjab National Bank credit card?

What should I do if I’m not satisfied with the response from PNB’s customer care?

How do I escalate my complaint if the Branch Business Head does not resolve it?

Who do I contact if my grievance remains unresolved after Level 2?

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