Jammu & Kashmir Bank Credit Card Customer Care Number

Last Updated : Oct. 30, 2024, 1:02 p.m.

Jammu & Kashmir Bank is here to help with all your credit card needs. Whether you have a question, want to give feedback, or need to report an issue, there are several easy ways to reach their customer care team. From toll-free numbers and email support to an online grievance form, the bank ensures your concerns are addressed quickly.

J&K Credit Card Customer Care Number Details

If you have questions, want to give feedback, or need to make a complaint, you can call Jammu and Kashmir Bank customer care numbers:

• Toll-free: 1800 890 2122
• Charged number: 0194-2481999
• For Debit/Credit Card inquiries: 0194-2482463 or 0194-2486424

Jammu and Kashmir Bank Email Detail

You can also get in touch with Jammu and Kashmir Bank's customer care by emailing jkbcustomercare@jkbmail.com for any customer services.

Jammu and Kashmir Bank Customer Service Contact Form

You can also get in touch with Jammu and Kashmir Bank's customer care by filling out the online grievance form available on their website.

Jammu and Kashmir Credit Card Grievance Redressal

• If you're not satisfied with the response from Jammu and Kashmir Bank's customer care, you can escalate your issue to the bank's Nodal Officer:

Grievance Nodal Officer for Debit/Credit Cards:

Name: Mr. Towfeeq Ahmad
Phone: 0194-2502685
Department: Digital and Alternate Channels, Corporate Headquarters, Jammu and Kashmir Bank
Email: grievance.creditcards@jkbmail.com

To find the complete list of addresses and areas covered by the bank's Nodal Officers for resolving other customer complaints, please click here .

• If you're not happy with the response you've received, you can contact the bank’s Principal Nodal Officer:

Mr. Anand Pal Singh
Position: General Manager
Phone: 0194-2502662
Email: anand.singh@jkbmail.com
Address:
Office of the General Manager,
Corporate Headquarters,
Srinagar.

• If you're still not satisfied with the Principal Nodal Officer's response, you can contact the centralized Banking Ombudsman for further assistance.

Summing Up!

J&K Bank customers have multiple ways to reach out for assistance, including calling the customer care team, sending an email, or using online forms. Additionally, if an issue isn't resolved immediately, the bank provides a straightforward escalation process.