ICICI Bank Credit Card Customer Care Number

Last Updated : Oct. 24, 2024, 1:25 p.m.

When it comes to financial services, having reliable customer support is crucial. ICICI Bank understands this and offers a dedicated customer care team for its credit card users. Whether you're dealing with a lost or stolen card, unauthorized transactions, or any other issue, the ICICI credit card customer care team is just a call away.

They are available 24/7 to assist you, ensuring your card is quickly blocked and your financial security is protected. Keep reading to find out more about how you can reach ICICI Bank’s credit card customer care.

ICICI Bank Credit Card Customer Numbers Information

You can reach the ICICI Bank Customer Care team for quick help with your issues or credit card questions at the following numbers:

ICICI Bank Credit Card Customer Care Postal Address

In case of any queries or complaints, you can also write to ICICI Bank at the following postal address:

ICICI Phone Banking Center
ICICI Bank Tower, 7th floor
Survey no: 115/27, Plot no. 12
Nanakramguda, Serilingampally
Hyderabad – 500032.

ICICI Bank Credit Card Customer Care Service Request

In addition to providing customer care and a toll-free number, ICICI Bank lets you make specific service requests online. For example, you can request to cancel your credit card, report an undelivered card, or activate/deactivate physical statements. Simply click this link to submit a service request. You'll need to provide details like your credit card number, request type, mobile number, and email ID, or log in with your ICICI Bank NetBanking ID and password.

After submitting the request, you will receive a confirmation email. For bigger issues, such as canceling your credit card, an ICICI Bank representative will contact you directly.

ICICI Credit Card Customer Care Email

You have the option of contacting the credit card customer care service of ICICI Bank through email. If you are facing any query regarding your ICICI credit card , then you can simply email the bank at [email protected]. Moreover, you need to address your issue or query in the email with complete details about the issue along with your customer ID.

ICICI Credit Card Customer Care Numbers for NRI

ICICI Bank offers various mediums for their overseas customers to get in touch with customer care service. If you are an NRI customer of ICICI Bank then you can get in touch with the credit card customer care service via call, chat, mail, service request, email or you can even visit their overseas branches.

Through Call: You can reach ICICI Bank's NRI Customer Care Center for any queries or concerns by contacting the relevant center. To find the customer care number for your country, check the table given below. Additionally, you can request a callback from the bank by filling out the form provided on this link.

Via Service Request: Similarly, you can also raise a service request. To raise a service request, click on this link . Choose the type of request you want to submit. You'll then be directed to a form. Fill it out and click ‘submit’. After submitting the form, you will receive a confirmation from the bank by mail and SMS.

Through Email: ICICI Bank has a dedicated portal for its NRI customers. You can reach them by emailing [email protected]. If you're a registered user of Money2India.com, make sure to send the email from your registered email ID with Money2India.

Overseas Branch: ICICI Bank has several branches abroad to support its customers. You can find the addresses of these overseas ICICI Bank branches by clicking here .

ICICI Credit Card Grievance Redressal

If you are not satisfied with any of the solutions provided by the credit card customer cell of ICICI Bank, then you can approach their grievance redressal department. Head over to the official ICICI Bank website and fill out the grievance redressal form . You can also contact the Head of Phone Banking- Mr. Subhendu Tripathy. You can fill out the complaint form and drop at the following address:

• Mr. Subhendu Tripathy,

ICICI Bank Ltd.,

Phone Banking Center, ICICI Bank Tower,

Financial District, Gachibowli,

Hyderabad (500032)

However, if you are still not satisfied with the solutions provided then you can contact ICICI Bank’s Principal Nodal Officer- Mr. Vinayak M. More by writing at:

• Mr. Vinayak M More,

Principal Nodal Officer, ICICI Bank Ltd.,

ICICI Bank Towers,

Bandra Kurla Complex,

Bandra (East), Mumbai (400051)

Wrapping Up!

In summary, ICICI Bank provides multiple ways for customers to reach out for assistance, including customer care numbers, email support, and service requests. Whether you’re a domestic or NRI customer, ICICI Bank ensures accessible and reliable support to address any concerns related to your credit card .

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.