Dhanlaxmi Bank Credit Card Customer Care Number

Last Updated : Nov. 5, 2024, 4:55 p.m.

If you're a Dhanlaxmi Bank credit card holder looking for support, the bank provides several straightforward ways to get in touch. This guide outlines the various customer service options available at Dhanlaxmi Bank, ensuring that whether you have a quick question or a more involved issue, you know exactly how to find the help you need quickly and efficiently.

Dhanlaxmi Bank Credit Card Customer Helpline Number

Dhanlaxmi Bank customers can quickly address their queries by calling the following number:

• 044-42413000
• 1800-425-1747

Dhanlaxmi Bank Customer Care Email ID

For any questions or issues related to your credit card , you can email Dhanlaxmi Bank's customer care at [email protected].

Dhanlaxmi Bank Registered Office Details

Dhanlaxmi Bank Ltd.
Dhanalakshmi Buildings
P.B No.9 , Naickanal,
Thrissur.
Kerala - 680001
Phone: 0487-2999711

Dhanlaxmi Bank Corporate Office Details

Dhanlaxmi Bank Ltd.,
Corporate Office,
Punkunnam,
Thrissur,
Kerala-680002
Phone: 0487-7107100

Details of DCB Bank Administrative Offices

Here are the addresses and contact details of various administrative offices of DCB Bank:

Dhanlaxmi Bank Credit Card Grievance Redressal

Dhanlaxmi Bank has set up a grievance redressal system to effectively manage customer complaints, providing clear guidelines on how to submit any grievances.

Level 1: For the resolution of customer complaints, customers are encouraged to email [email protected], call the Customer Care Grievance Redressal toll-free number at 1800-425-1747, or contact their local branch.

Level 2: If the response does not meet your expectations, you are encouraged to reach out to your respective Regional Nodal Officers.

Details of Nodal Officers for Grievance Redressal

Level 3: If you are unsatisfied with the response to your complaint, you can escalate it to the Corporate Office by emailing [email protected].

For further escalation, you can contact the Principal Nodal Officer:

Shri. John Varughese
General Manager
Dhanlaxmi Bank Ltd.
Corporate Office, Punkunnam, Thrissur Kerala - 680002
Telephone: 0487 - 7107151

Wrapping Up!

Dhanlaxmi Bank is committed to providing excellent customer service across all its platforms. By establishing multiple levels of grievance redressal, the bank ensures that all customer issues are addressed promptly and effectively. Whether you choose to call, email, or visit in person, you can expect comprehensive support.