Central Bank of India Credit Card Customer Care Number
Last Updated : Oct. 28, 2024, 12:59 p.m.
There is a wide range of credit cards provided by the Central Bank Of India. From the best travel cards to shopping cards to premium credit cards for special customers, it caters to the needs of everyone. The Central Bank of India customer care number and service team also provide full assistance to the customer through its effortless services. You can check your credit card bill due date, last transaction, and balanced amount with the help of the Central Bank of India credit card customer care service team.
Central Bank of India Credit Card Toll-Free 24*7 Number
If you want to clear out any sort of query or file a complaint related to your Central Bank of India credit card , you can contact the toll-free number 1800 3030.
You can also contact the following Central Bank of India customer care numbers for credit cards, but charges may apply: 02241903900
You can also contact the below mentioned helpline Central Bank of India customer care number numbers for different kinds of assistance.
|
Category |
Numbers |
|---|---|
|
To Hotlist Your Credit Card/ Or Card is not Working |
1800 3030 |
|
If your credit card is not working for online registration/ transaction |
STD Code – 022 49197320 |
|
For failed ATM, POS, or online transactions where the account has been debited and needs a reversal |
STD Code – 022 49197313 /15 |
|
For cyber fraud complaint |
1930 |
Central Bank of India Credit Card Customer Service through SMS
To block or hotlist your Central Bank of India credit card, you can use the convenient SMS service provided by the bank. You can type the message according to the format given below from your registered mobile number and send it to 9967533228.
Here are the particulars of SMS codes.
|
SMS Code |
Purpose |
|---|---|
|
LOST |
For blocking all the cards linked to the mobile number |
|
LOST |
For blocking a specific card |
|
LOST |
For blocking the card of the specific account |
Central Bank of India Credit Card Customer Care Email
If your credit card is not working, you can write an email and send it to customercare@cboi.in .
Central Bank of India Credit Card Grievance Redressal
The Grievance Redressal Mechanism is made for customers who are not satisfied with the solution given by the customer care team. There are different levels of the Grievance Redressal system which you have to follow in sequence to get a satisfying solution.
Level 1
Firstly, you should communicate with the Central Bank of India customer care service team through any of the above-mentioned methods.
You can also communicate with the nearest branch manager if you do not get a response from the customer care team.
Level 2
If you do not get the resolution at level 1, you can reach out to the Nodal Officers of the branch. When your complaint reaches the Nodal Officer, it will be addressed within 15 days. To find the contact details of Nodal Officers of different branches,
click here
.
Level 3
If you do not get any resolutions from the Nodal Officers of the bank branch, you can reach out to the Nodal Officers of the Central Office.
If you are still not satisfied with the resolution given at level 3, you can reach out to the Internal Ombudsman of the bank. You can find more details here .
Central Bank of India Credit Card Customer Care Postal Address
Central Bank of India
Chander Mukhi, Nariman Point
Mumbai – 400 021
Tel.: 022 – 6638 7777
Summing Up!
The Central Bank of India provides comprehensive customer support for its credit card users through multiple channels. Customers can access services like hotlisting a card, checking account details, or resolving issues via toll-free numbers, SMS, email, or direct branch communication. For unresolved issues, a structured Grievance Redressal Mechanism ensures that every complaint is addressed promptly.
Frequently Asked Questions (FAQs)