Central Bank of India Credit Card Customer Care Number

Last Updated : Oct. 28, 2024, 12:59 p.m.

There is a wide range of credit cards provided by the Central Bank Of India. From the best travel cards to shopping cards to premium credit cards for special customers, it caters to the needs of everyone. The Central Bank of India customer care number and service team also provide full assistance to the customer through its effortless services. You can check your credit card bill due date, last transaction, and balanced amount with the help of the Central Bank of India credit card customer care service team.

Central Bank of India Credit Card Toll-Free 24*7 Number

If you want to clear out any sort of query or file a complaint related to your Central Bank of India credit card , you can contact the toll-free number 1800 3030.

You can also contact the following Central Bank of India customer care numbers for credit cards, but charges may apply: 02241903900

You can also contact the below mentioned helpline Central Bank of India customer care number numbers for different kinds of assistance.

Central Bank of India Credit Card Customer Service through SMS

To block or hotlist your Central Bank of India credit card, you can use the convenient SMS service provided by the bank. You can type the message according to the format given below from your registered mobile number and send it to 9967533228.

Here are the particulars of SMS codes.

Central Bank of India Credit Card Customer Care Email

If your credit card is not working, you can write an email and send it to [email protected] .

Central Bank of India Credit Card Grievance Redressal

The Grievance Redressal Mechanism is made for customers who are not satisfied with the solution given by the customer care team. There are different levels of the Grievance Redressal system which you have to follow in sequence to get a satisfying solution.

Level 1

Firstly, you should communicate with the Central Bank of India customer care service team through any of the above-mentioned methods.

You can also communicate with the nearest branch manager if you do not get a response from the customer care team.

Level 2

If you do not get the resolution at level 1, you can reach out to the Nodal Officers of the branch. When your complaint reaches the Nodal Officer, it will be addressed within 15 days. To find the contact details of Nodal Officers of different branches, click here .

Level 3

If you do not get any resolutions from the Nodal Officers of the bank branch, you can reach out to the Nodal Officers of the Central Office.

If you are still not satisfied with the resolution given at level 3, you can reach out to the Internal Ombudsman of the bank. You can find more details here .

Central Bank of India Credit Card Customer Care Postal Address

Central Bank of India
Chander Mukhi, Nariman Point
Mumbai – 400 021
Tel.: 022 – 6638 7777

Summing Up!

The Central Bank of India provides comprehensive customer support for its credit card users through multiple channels. Customers can access services like hotlisting a card, checking account details, or resolving issues via toll-free numbers, SMS, email, or direct branch communication. For unresolved issues, a structured Grievance Redressal Mechanism ensures that every complaint is addressed promptly.

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.