Bandhan Bank Credit Card Customer Care Number

Last Updated : Oct. 22, 2024, 3:23 p.m.

When it comes to managing your credit card , having dependable customer support makes all the difference. Bandhan Bank understands this and ensures that you have access to help whenever you need it.

Whether it's a lost card, an unauthorized transaction, or just a question about your account, the Bandhan Bank credit card customer care team is there to assist you. Read on to discover how you can contact Bandhan Bank's credit card customer care number.

Bandhan Bank Credit Card Customer Care Numbers

To get in touch with Bandhan Bank Customer Care Centre, just call on the below numbers:

Bandhan Bank Credit Card Customer Care Email Address

For any queries, concerns, or feedback, you can reach out to the bank’s customer service by sending an email to the following address:

[email protected]

Bandhan Bank Customer Care Postal Address

You also have the option of sending a physical letter to Bandhan Bank’s head office. If you're concerned about busy customer care lines or worried about sharing personal details online, you can mail a letter instead. The address is:

DN 32, Sector V, Salt Lake City, Kolkata 700 091.

Bandhan Bank Credit Card International Helpline Numbers

If you need any card-related information while abroad or during a visit to India, you can call:

• +91 33 6633 3333 (charges apply for calls outside India)
• 1800 258 8181 (toll-free within India)

Bandhan Bank Grievance Redressal

• If you are submitting a complaint for the first time, you can contact the bank by writing or calling them.
  
• If you're not happy with the first response from the bank, you can escalate the issue to the cluster head responsible for your branch.
  
• If the issue is still unresolved, you can take it to the Principal Nodal Officer at the Head Office. Below are the details:
  
  Mr. Nand Kumar Singh
  Head – Banking Operation & Customer Service
  Email: [email protected]
  Phone: 033-4045-6353 (Available from 9 AM to 6 PM, except on holidays)
  
• If you're still not satisfied with the bank’s response, you can approach the Office of the Banking Ombudsman for further assistance.

Summing Up!

In conclusion, Bandhan Bank provides multiple ways to get in touch with their customer care team, whether you need assistance with your credit card, have a query, or want to file a complaint. With 24/7 support and options to escalate issues, you can rest assured that help is always available when you need it. Reach out through phone, email, or even by sending a letter to their head office, whichever suits you best.

Disclaimer: Some of the information given in this article are taken from different sources publicly available over the internet. The details hold good as of when this page was written and can change without prior notice due to various reasons. For accurate information at any point of time, please contact the relevant authorities.