Retrieve Forgotten & Lost Aadhaar Card UID/EID

Last Updated : Jan. 7, 2025, 12:35 p.m.

It happens and must have happened to you. We are discussing the misplacement or forgetting of the Aadhaar Unique Identification Number (UID) or enrollment Identification Number (EID). These numbers are essential, and you cannot avail of Aadhaar services without them. To minimize this risk, the Unique Identification Authority of India (UIDAI) has generated these identifiers. However, the UIDAI also provides a convenient service to Retrieve Forgotten & Lost Aadhaar Card UID/EID.

To retrieve your lost or forgotten UID/EID, you can visit the UIDAI online portal, use the m-Aadhaar app, or head to the nearest permanent enrollment center. Continue reading this page to learn how to Retrieve Lost Aadhaar UID/EID.

Retrieve Forgotten or Lost Aadhaar UID/EID Online

An Aadhaar cardholder can easily retrieve their lost or forgotten Aadhaar number or Enrollment ID through the official UIDAI website. Follow these simple steps to retrieve your UID/EID:

Step 1: Visit the official UIDAI website and click on ‘Retrieve Lost or Forgotten EID/UID’ under the ‘My Aadhaar’ tab.

Step 2: Choose whether you want to retrieve the enrollment ID (EID) or the Aadhaar Number (UID).

Step 3: Enter your Full Name, Mobile Number, or Email Address, and complete the Captcha Verification.

Step 4: Click on ‘Send OTP’ to receive a One-Time Password (OTP) on your registered mobile number.

Step 5: Enter the OTP you received. After verification, your Aadhaar Number or enrollment ID will be sent to your registered mobile number or email ID.

This is how you can get your Aadhaar or EID back if you lost or forgotten the same. You can use this online process anytime as the portal is open 24x7.

Retrieve Lost or Forgotten Aadhaar UID/EID Using the mAadhaar App

You can find the mAadhaar App on the Play Store or apple store of your android or IOS smartphone. If you can’t find the app, visit the portal and get the app link. Open the app and follow the steps shown below to retrieve UID/EID using the mAadhaar App.

• Step 1: Log in to the mAadhaar app and click ‘Retrieve EID/UID’.

• Step 2: Select whether you want to retrieve your Aadhaar Number (UID) or enrollment ID (EID).

• Step 3: Enter your Full Name, Mobile Numbe r or Email ID, and the 4-digit Captcha Code, then click the ‘Request OTP’ button.

• Step 4: An OTP has been sent to your registered mobile number; enter it in the column. After verification, your Aadhaar Number or enrollment ID will be sent to your registered mobile number or email ID.

• Note: If your mobile number or email ID is not registered with your Aadhaar Card, you must visit the nearest Permanent Enrollment Centre to retrieve your UID/EID.

If you have not registered your mobile number or email ID with your Aadhaar Card, you are required to visit the nearest Permanent Enrollment Center for the retrieval of UID/EID.

Retrieve Lost or Forgotten UID/EID Offline Learn About the Offline

Locate the nearest Permanent Enrollment Center online and follow the Steps to Retrieve Lost or Forgotten Aadhaar UID/EID at a Permanent Enrollment Centre -

• Step 1: Visit the nearest Permanent Enrollment Centre or Aadhaar Seva Kendra.

• Step 2: Provide your demographic and biometric details for verification.

• Step 3: After the verification of your details from the UIDAI database, you will be able to retrieve your UID/EID. Additionally, you can download and print your Aadhaar card at the Aadhaar Seva Kendra for a nominal fee of Rs. 30.

Once the UID or EID has been retrieved, log in and verify that all of your information is current by checking your Aadhaar Card Status.

Retrieve Lost/Forgotten Aadhaar Number When a Mobile Number is Linked to Aadhaar

You can retrieve your lost or forgotten Aadhaar number (UID) or Enrollment ID (EID) online by visiting the following link .

Process:

1. Select the requirement—Aadhaar or EID—that you want to retrieve.

2. Enter your Full Name (as per your Aadhaar), the Mobile Number/Email ID linked with your Aadhaar, and the Captcha Code.

3. Click on ‘Send OTP’ and complete the authentication using the OTP sent to your linked mobile number.

4. Once verified, the requested Aadhaar Number (UID) or enrollment ID (EID) will be sent to your linked mobile number via SMS.

This service is provided free of cost by UIDAI.

Retrieve/ Lost Aadhaar Number When Mobile Number is Not Linked With Aadhaar?

UIDAI provides multiple options to retrieve your lost or forgotten Aadhaar number, even if your mobile number or email ID is not linked to your Aadhaar.

Option 1: Retrieve the Aadhaar Number at the Aadhaar enrollment Centre

You can visit an Aadhaar enrollment Centre in person to retrieve your Aadhaar number using the "Print Aadhaar" service.

• Provide the following mandatory information as per the Aadhaar-generated enrollment:

• Name, Gender, District, or PIN Code.

• If multiple records exist, additional details like Year of Birth, C/O, State, etc., can be provided to narrow down the search.

• Biometric Authentication: Provide a single fingerprint or single iris scan (RD device) for verification.

• The operator will give a printout of the e-Aadhaar letter if a match is discovered.

• The operator may charge Rs. 30 for this service.

Option 2: Retrieve Aadhaar Number by Calling UIDAI Helpline (1947)

• Stage 1 (Helpline Call) :

  1. Call 1947 (Toll-free).

  2. Provide your demographic details to the executive, as per your request.

  3. If a match is found, the Enrollment ID (EID) will be provided over the call.

  4. This service is free of cost.

• Stage 2 (IVRS) :

  1. Call 1947 again and select your language preference.

  2. Press Option 1 (Request Status), then Option 2 (Request Aadhaar enrollment Status).

  3. Enter the EID number from your Aadhaar enrollment and provide your Date of Birth and PIN Code.

  4. If a match is found, the Aadhaar Number will be communicated via the IVRS.

  5. This service is free of cost.

These multiple options ensure you can retrieve your Aadhaar details easily, regardless of whether your mobile or email is linked.

Process of Getting an Aadhaar Letter If Lost or Misplaced

Option I: By Visiting an enrollment Centre

The Aadhaar number holder can visit an Aadhaar enrollment Centre in person.

• Provide the Aadhaar number or the 28-digit enrollment ID (EID) available on the acknowledgment slip (the 14-digit number followed by a date stamp in the format: yyyy/mm/dd/hh/mm/ss).

• Provide biometric authentication using a single fingerprint or single iris scan (RD device).

• If a match is found, the operator will provide a printout of the e-Aadhaar letter.

• The operator may charge a nominal fee of Rs. 30 for providing this service.

Option II: Ordering PVC Aadhaar Card Online

Aadhaar holders can also opt for the PVC Aadhaar Card service available at UIDAI's official website.

• The applicant must enter the 12-digit Aadhaar number or 28-digit EID along with the Captcha code.

• This service is available for all Aadhaar holders, whether or not their mobile number is linked to Aadhaar.

• If the Aadhaar holder's mobile number is linked, they will be provided with a tracking option to monitor the status of their PVC card order using the AWB number.

These options provide easy ways for Aadhaar holders to retrieve or request their Aadhaar information, even without a linked mobile number.

Conclusion

The process to Retrieve Forgotten & Lost Aadhaar Card UID/EID is straightforward and user-friendly. Whether you prefer the online methods via the UIDAI website or mAadhaar app or opt to visit a Permanent enrollment Centre, UIDAI ensures a seamless experience. With no need for additional documents and quick verification steps, regaining access to your Aadhaar details has never been easier. This streamlined approach empowers residents to swiftly Retrieve Forgotten & Lost Aadhaar Card UID/EID and continue accessing essential Aadhaar-linked services without interruptions.